Mastering Customer Satisfaction: The Kano Model Explained
Alex Rivers
Unlocking Customer Satisfaction: A Deep Dive into the Kano Model What is the Kano Model? Developed by Noriaki Kano in 1984, the Kano model is a feature prioritization framework that…
kano model
Prioritize with Purpose: 5 Frameworks for Smarter Product Decisions
The Art of Prioritization: A Guide to Making Informed Product Decisions As a product manager, one of the most critical decisions you’ll make is how to prioritize features to build.…