Democratizing User Research: A 4-Level Approach to Unlocking Team Empathy and Understanding
Alex Rivers
Unlocking the Power of User Research Democratization What is User Research Democratization? User research democratization involves empowering teams
biases
Don’t Assume You Know Your Customer: A Product Manager’s Guide to Success
Understanding Your Customers: The Key to Success The Dangers of Assuming You Are Your Customer As a product manager, it’s easy to get caught up in the idea that you…